The offline problem is a common problem encountered by gps tracker manufacturer. Users who are not familiar with the locator may experience anxiety. If the device is offline, the normal operation is interrupted, which affects the normal use of the device. Of course we want to get this done as quickly as possible. So how to deal with this situation? There are a few different things you can do:
1. The GPS device is in the signal blind area and causes the offline alarm
If the gps tracker manufacturer is in a signal blind area, for example, if the vehicle is in an underground parking lot, tunnel, or remote suburban area with weak signals, the device cannot receive signals and will trigger an offline alarm. If you receive an offline alarm notification, first determine whether the signal problem caused the offline.
It is common for such signals to cause offline alarms, and the platform cannot receive information from the gps tracker manufacturer. This situation does not need to worry too much, leave the poor signal area, to the place that can receive the signal will return to normal.
2. Offline alarm due to SIM card problem
If the gps tracker manufacturer works in a special environment, the SIM card body may be damaged or deformed. For example, some engineering vehicles working in high temperature environments, if the iot card in the equipment is a colloid-type ordinary card, it is prone to deformation and damage at high temperatures. Therefore, the card cannot work properly and the device goes offline.
In case of poor contact or damage to the card, it is still handed over to a professional to help check. If the card body is damaged, ask the manufacturer to reinstall one. If you are not a professional, do not easily change the card by yourself to avoid damaging the equipment.
3. The gps tracker manufacturer is powered off, causing an offline alarm
If the gps tracker manufacturer runs out of power, the device will also go offline. If it is a wireless device, it may be caused by loose lines. Or a device installed in the car's off-road circuit. Because the equipment is installed in the extraordinary electric circuit, the equipment will not be able to supply power normally with the vehicle power failure, resulting in power failure alarm or power shortage; When the vehicle starts normally, the equipment returns to normal. This could have been connected to a very electric circuit.
If it is a wireless device, check whether the device battery is low enough to cause offline. If the battery is dead, charge it.
4. The device is expired or overdue
If the GPS SIM card expires, or is overdue, or the data plan changes, it will also cause the device to go offline. This situation is generally to contact the supplier after sale to check whether the unpaid shutdown, or the traffic package fee has changed to cause the traffic can not be used. If it is overdue, the top-up fee can be reused.
The above is the GPS device offline alarm several cases, the specific offline reasons still need to be combined with the actual analysis and check oh
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